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Welcome to think! Interpreting 2018
think! Interpreting 2018
GALA 2018 Boston | March 13-16, 2018
Sheraton Boston Hotel
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We are thrilled to once again collaborate with GALA, the Globalization and Localization Association for think! Interpreting at GALA 2018.
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InterpretAmerica is pleased to continue its partnership with the Globalization and Localization Association (GALA) to produce the fifth installment of think! Interpreting in Boston, USA. think! Interpreting is a main content track within GALA's Annual Conference. It provides conference participants the opportunity to network with other interpreting providers from around the globe and gain unique insight into the interpreting market.
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think! Interpreting sessions are open to all attendees and will explore topics critical to the interpreting sector that focus on this year's conference theme: Delighting Global End-users—A Mutual Goal for Mutual Success.
think! Interpreting provides a unique forum where key players gather to get a big picture of the interpreting market as well as to foster business and networking opportunities with key language enterprise stakeholders from around the world.
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GALA is a global voice for the language industry. InterpretAmerica welcomes the opportunity to partner with GALA to further integrate this thriving segment with the rest of the language enterprise. think! Interpreting is the place where the business of interpreting meets and we are delighted to invite you to our growing community.
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Many thanks to our think! Interpreting sponsor:
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Conference Theme
Delighting Global End-users—A Mutual Goal for Mutual Success
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Throughout global business, audience profiles have changed and delivery channels have become increasingly diversified. Consequently, end-user experience has become the guiding principle for many multinational companies. In response, language service providers must also prioritize the end-user; delighting customers must become a mutual goal, since with shared goals comes shared success.
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Based on the premise that service providers succeed when their customers succeed, customer success requires an emphasis on meeting the needs of the end-user. In the language services industry, it also requires a fundamental shift in the traditional client-vendor engagement model. It means that collaborative relationships are essential, shared objectives are key, and data is critical. Success of the client and vendor are interdependent and are based on the end-user’s experience.
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Building an end-user focused, customer-success operation will be the focus of GALA 2018. Proposals addressing models for cooperation, innovation—not just in technology, but in business models, data practices, sourcing strategies, partnerships, and more—and other elements of a collaborative, customer success approach are welcomed.
Tracks
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Technology and Integrations
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Business and Economic Models
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Digital Marketing and New Media
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Quality and Standards
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Executive Leadership
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think! Interpreting
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Why think! Interpreting?
Unlike other events that we participate in, including our own InterpretAmerica Summits, where our focus is on the individual interpreter, interpreter education and interpreter technology, the primary focus of the GALA Annual Conference is the business side of language services. GALA is the largest global trade association for language services companies and its annual conference targets the companies that employ translators and interpreters around the world.
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The think! Interpreting track at the conference introduces critical knowledge about key interpreting trends, needs and practices to the companies that play a huge part in shaping our field. After all, the hiring and work practices that these companies ultimately adopt impact the whole profession. For InterpretAmerica, the chance to showcase best practices and increase networking and awareness between translation and interpreting companies through think! Interpreting has proved highly gratifying and we believe, beneficial.
Many thanks to our think! Interpreting 2018 speakers for sharing their time and expertise.
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Welcome to think! Interpreting 2017
Thank you to everyone who joined us for think! Interpreting in Amsterdam, The Netherlands!
March 26-29, 2017
The Okura Hotel in Amsterdam
The New Basics: Success and Sustainability in Today’s Language Industry
InterpretAmerica is pleased to continue its partnership with the Globalization and Localization Association (GALA) to produce the fourth installment of think! Interpreting in Amsterdam, The Netherlands. think! Interpreting is a main content track within GALA's Annual Conference. It provides conference participants the opportunity to network with other interpreting providers from around the globe and gain unique insight into the interpreting market.
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think! Interpreting sessions are open to all attendees and will explore topics critical to the interpreting sector that focus on this year's conference theme: The New Basics: Success and Sustainability in Today's Language Industry.
​
think! Interpreting provides a unique forum where key players gather to get a big picture of the interpreting market as well as to foster business and networking opportunities with key language enterprise stakeholders from around the world.
GALA is a global voice for the language industry. InterpretAmerica welcomes the opportunity to partner with GALA to further integrate this thriving segment with the rest of the language enterprise. think! Interpreting is the place where the business of interpreting meets and we are delighted to invite you to our growing community.
Why think! Interpreting?
Unlike other events that we participate in, including our own InterpretAmerica Summits, where our focus is on the individual interpreter, interpreter education and interpreter technology, the primary focus of the GALA Annual Conference is the business side of language services. GALA is the largest global trade association for language services companies and its annual conference targets the companies that employ translators and interpreters around the world.
The think! Interpreting track at the conference introduces critical knowledge about key interpreting trends, needs and practices to the companies that play a huge part in shaping our field. After all, the hiring and work practices that these companies ultimately adopt impact the whole profession. For InterpretAmerica, the chance to showcase best practices and increase networking and awareness between translation and interpreting companies through think! Interpreting has proved highly gratifying and we believe, beneficial.
Welcome to think! Interpreting 2016
March 20-23, 2016
Marriott New York at the Brooklyn Bridge
Next-Gen Language Services: Changing Needs, Changing Models
InterpretAmerica is excited to partner again with the Globalization and Localization Association (GALA) to produce the third installment of think! Interpreting, in New York City. think! Interpreting will run concurrently with GALA 2016 and will give conference participants the opportunity to network with other interpreting providers from around the globe and gain unique insights into the interpreting market.
We are very excited to be in the United States for the first time since the think! Interpreting series began. We see this as an unprecedented opportunity for US-based companies to take advantage of all that the GALA annual conference has to offer.
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This year's conference theme is Next-Gen Language Services: Changing Needs, Changing Models, and will explore:
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The language services industry is experiencing a classic market disruption. The business models of yesterday simply do not fit with the demands of today. Corporations are dealing with challenges like tight budgets, short timelines, and the need for real business intelligence to develop globalization and go-to-market strategies. Vendors are coping with shrinking deadlines, new pricing models, and keeping up with technology. Both are contending with changes in consumer behaviors. And freelance linguists feel the impact of these challenges, and more. How can all stakeholders thrive amidst this change? What will next generation language services look like? Is there a way to create synergy and shared success? We welcome proposals from vendor and client professionals who are willing to share new relationship models, strategies for unifying and simplifying systems, and any expert advice related to harmonizing and optimizing translation, interpreting, and localization business models.
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think! Interpreting sessions are open to all attendees and will explore topics critical to the interpreting sector such as the expansion of service delivery models, the latest in technology for providing interpreting services and the problems and prospects of machine interpretation. think! Interpreting provides a unique forum where key players gather to get a big picture of the interpreting market as well as to foster business and networking opportunities with key language enterprise stakeholders from around the world.
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think! Interpreting is the place where the business of interpreting meets and we are delighted to invite you to our growing community.
think! Interpreting Track Sessions
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Monday, 11:00-11:40, How to Expand Your Horizons through Interpreting Equipment and Services, David Utrilla (U.S. Translation Company)
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Monday, 11:50-12:30, Stay Ahead of the Game: Strategic Partnerships are Key to Growing Your Business in Conference Interpreting, Emma Mas Jones (Conference Rental)
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Tuesday, 11:00-12:30, Master Class: Test Driving Remote Interpreting Platforms, Barry Slaughter Olsen (InterpretAmerica) featuring the CloudInterpreter, VoiceBoxer, and ZipDX platforms
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Tuesday, 14:00-15:30, KnowledgeFest: The ABCs of Finding and Retaining High Quality Interpreter Talent, Giovanna Lester (ATIF)
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Wednesday, 9:00-9:40, Trends Challenges, and Opportunities in the U.S. Interpreting and Translation Market, Panel: Victor Hertz, Susan Amarino, Bill Rivers, William J. Graeper
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Wednesday, 9:50-10:30, Upending Old Models: Two Groundbreaking Internet-Based Interpreting Organizations and Delivery Platforms, Claudinei Nunes da Silva (Interlink Pro), Kim Ludvigsen (Interprefy AG)
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think! Interpreting is co-produced by GALA and InterpretAmerica LLC
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InterpretAmerica welcomes the opportunity to partner with GALA, the largest professional association of language companies in the world. We are honored to help further integrate the interpreting industry with the rest of the language enterprise.
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think! Interpreting is the place where the "business of interpreting" meets. We hope you will join us.
Welcome to think! Interpreting 2015
March 23,-25, 2015
Barceló Sevilla Renacimiento Hotel
InterpretAmerica is excited to partner again with the Globalization and Localization Association (GALA) to produce the second installment of think! Interpreting in Sevilla. think! Interpreting will run concurrently with GALA 2015 and will give conference participants the opportunity to network with other interpreting providers from around the globe and gain unique insights into the interpreting market. You can see this year's program here.
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think! Interpreting sessions are open to all attendees and will explore topics critical to the interpreting sector such as the expansion of service delivery models, the latest in technology for providing interpreting services and the problems and prospects of machine interpretation. think! Interpreting provides a unique forum where key players gather to get a big picture of the interpreting market as well as to foster business and networking opportunities with key language enterprise stakeholders from around the globe.
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New this year! Interpreting-focused Speed Networking and a Wednesday-morning Master Class dedicated to helping language service companies learn about the many sectors of the interpreting market.
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InterpretAmerica welcomes the opportunity to partner with GALA, the largest professional association of language companies in the world. We are honored to help further integrate the interpreting industry with the rest of the language enterprise.
​
think! Interpreting is the place where the "business of interpreting" meets. We hope you will join us.
think! Interpreting is co-produced by InterpretAmerica LLC and GALA and sponsored by Certified Languages International.